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Westchester-Putnam Approved
Soccer Officials Association, Inc.


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Aug 26, 2022 Email from Section 1 Executive Director, Todd Santabarbara

Dear Fall Officials Presidents,

 

I want to provide a quick update as we work through the initial weeks of our migration to RefView. Please share the information below with your membership.

 

  • Access to Usernames and Passwords – Please refer to the instructions and screenshots that were sent to you on August 16th. If you need me to resend the August 16th email, please let me know. If an official still cannot log-in they should contact support@rschooltoday.com.

 

  • Updating Availability – Please remind officials to go into the system to update their availability. Availability from SportsPak was not part of the migration.

 

  • RefView Emails from Jesse Merchant – With the set-up and migration of the new system, through its design, many emails appear to be sent “from Jesse Merchant”, our Assistant Director. These emails are simply automated based upon a change that has occurred. If you have any questions about a change, the official should contact their assignor directly. These emails are not being sent by Jesse Merchant.  

 

  • Confirming Games with the Schools – Communication is critical. While there are many great notification features in RefView, it is critical that officials still call the morning of their assignment to CONFIRM details directly with the school. If you notice a duplicate assignment, please inform your assignor to be sure you have the accurate information.

 

  • Turnback’s/Denied “Contracts” – If a contest has already been approved by the official, currently, you do not have the ability to turn the game back in the system. Therefore, an email should be sent directly to the respective assignor stating the sport, date, and level of the contest that they need to turnback.

 

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  • Games not visible to official on calendar – Some officials have reported not seeing contests on their calendar. This is most likely an instance where the contest was not confirmed by the official prior to the migration period. Therefore, a “contract” needs to be sent by the assignor to permit the official to view the contest and accept or decline it. If you are not able to view your contests, please contact your assignor directly and they will resend the “contract”.

 

  • Terminology – With the migration from one platform to another, there are some changes in terminology that come with the new system. For example, the use of the word “contracts” in RefView is the same as a Game Change Notification in SportsPak. While the wording has changed, the procedures and policies are the same as they have been in the past.

 

  • Payment of Officials – While the RefView system allows for an e-pay function, Section 1 does not intend to use this function in year 1 of the transition.
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  • rSchoolToday Support Information

 

Thank you for your continued patience. If you have any questions or suggestions, please reach out to Jesse and I directly.

 

Thank you,

Todd

Todd Santabarbara

Executive Director, Section One

Southern Westchester BOCES

Center for Interscholastic Athletics

450 Mamaroneck Ave.

Harrison, NY 10528

(914) 592-2526 ext. 3521



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